These Terms & Conditions govern the use of the USA BD Shipping website and all purchases made through our eCommerce platform. By accessing our website or placing an order, you agree to comply with and be bound by these Terms & Conditions, along with our Seller Policy, Return Policy, Support Policy, and Privacy Policy.

1. About USA BD Shipping

USA BD Shipping operates an eCommerce platform that:

• Sells physical goods within Bangladesh, and

• Sells and facilitates the import of goods from the United States to Bangladesh.

We reserve the right to refuse service to anyone for lawful reasons.

2. Eligibility to Use Our Services

By using our website, you confirm that:

• You are at least 18 years old, or

• You are accessing the website under the supervision of a parent or legal guardian.

3. Product Information & Accuracy

• Product descriptions, images, prices, and availability are provided for general information purposes.

• Minor variations in color, packaging, or specifications may occur.

• We reserve the right to correct errors or update information at any time without prior notice.

4. Pricing & Payment

• All prices are shown in applicable currency and are subject to change.

• Full payment is required before order processing.

• Imported goods may be subject to customs duties, VAT, or other government charges, which are the customer’s responsibility unless clearly stated otherwise.

• We are not responsible for bank fees or exchange rate differences.

5. Order Acceptance & Cancellation

• Orders are accepted only after successful payment confirmation.

• Orders may be cancelled before dispatch.

• Once an order has been shipped or entered customs processing, cancellation is not possible.

We reserve the right to cancel orders due to pricing errors, stock unavailability, suspected fraud, or regulatory restrictions.

6. Shipping & Delivery

• Delivery timelines are estimates and not guaranteed.

• Delays may occur due to customs clearance, carrier operations, weather conditions, or force majeure events.

• Tracking information will be provided when available.

• Ownership and risk transfer to the customer upon delivery.

7. Returns, Refunds & Replacements

• Returns and refunds are governed by our Return Policy.

• Imported items are generally non-returnable except in cases of damage, defect, or incorrect delivery.

• Shipping fees, customs duties, VAT, and handling charges are non-refundable unless required by law.

8. Customs & Import Compliance

• Customers must provide accurate personal and shipment information.

• We are not responsible for delays, penalties, seizures, or rejection by customs authorities.

• Failure to comply with import regulations may result in order cancellation without refund.

9. Prohibited Use

You must not:

• Purchase or ship illegal or prohibited items

• Provide false or misleading information

• Abuse return, refund, or chargeback processes

• Use our website for unlawful or fraudulent purposes

Violation of this section may result in account suspension or order cancellation.

10. Limitation of Liability

To the maximum extent permitted by law:

• USA BD Shipping’s liability is limited to the value of the purchased product.

• We are not liable for indirect, incidental, or consequential damages, including loss of profits or business interruption.

11. Force Majeure

We are not liable for failure or delay caused by events beyond our reasonable control, including natural disasters, strikes, government actions, customs delays, pandemics, or transportation disruptions.

12. Intellectual Property

All website content, including text, images, logos, and designs, is the property of USA BD Shipping and may not be used without written permission.

13. Privacy

Customer data is collected and handled in accordance with our Privacy Policy and applicable data protection laws.

14. Governing Law

These Terms & Conditions are governed by the laws of Bangladesh, along with applicable international trade and import regulations.

15. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will take effect immediately upon posting on our website.