USA BD Shipping respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use our website or purchase products or services through our eCommerce platform.

1. Information We Collect

We may collect the following information:

Personal Information

• Full name

• Phone number

• Email address

• Billing and delivery address

• Identification details if required for customs clearance

Order & Transaction Information

• Product details and order history

• Payment transaction references (payment processing is handled by secure third-party gateways)

• Shipping and delivery information

Technical Information

• IP address

• Browser type and device information

• Website usage data and cookies

2. How We Use Your Information

Your information is used to:

• Process and fulfill orders

• Arrange delivery and import clearance

• Provide customer support

• Communicate order updates and service-related messages

• Prevent fraud and misuse

• Comply with legal and regulatory obligations

3. Sharing of Information

USA BD Shipping does not sell or trade customer data.

We may share information only with:

• Courier and logistics partners

• Customs and government authorities (for imported goods)

• Payment gateways and banks

• Service providers supporting website operations

Information is shared strictly for business, legal, and operational purposes.

4. Payment Information Security

• All payments are processed through secure third-party payment gateways

• USA BD Shipping does not store full credit or debit card details

• Industry-standard security measures are used to protect transaction data

5. Cookies & Website Tracking

Our website may use cookies to:

• Improve website functionality

• Analyze traffic and user behavior

• Enhance customer experience

You may disable cookies through your browser settings, though some features may not function properly.

6. Data Retention

We retain personal information only as long as necessary to:

• Complete transactions

• Meet accounting, tax, and legal requirements

• Resolve disputes and enforce agreements

7. Customer Rights & Responsibilities

Customers have the right to:

• Request access to their personal data

• Request correction of inaccurate information

• Request deletion of data where legally permissible

Customers are responsible for providing accurate and up-to-date information.

8. Imported Goods & Customs Disclosure

For imported products from the United States:

• Customer information may be shared with customs authorities in Bangladesh

• Such disclosure is legally required for import processing

• Failure to provide accurate information may result in delays or cancellation

9. Data Security

We implement reasonable technical and organizational measures to safeguard personal information. However, no system is completely secure, and absolute protection cannot be guaranteed.

10. Third-Party Links

Our website may contain links to third-party websites. USA BD Shipping is not responsible for the privacy practices or content of those sites.

11. Children’s Privacy

USA BD Shipping does not knowingly collect personal information from individuals under the age of 18.

12. Policy Updates

This Privacy Policy may be updated from time to time. Any changes will be effective immediately upon posting on our website.